How to Cancel Amazon Prime — Step-by-Step Guide (2026)

1. 1

   Open Safari and go to amazon.com/gp/primecentral.

2. 2

   Sign in to your Amazon account.

3. 3

   Tap Manage Membership (or Update, cancel and more).

4. 4

   Tap End Membership.

5. 5

   Amazon will show what you'll lose — tap Continue to Cancel.

6. 6

   Choose whether to end immediately or at the end of the billing period.

7. 7

   Confirm cancellation.

1. 1

   Open the Amazon app and tap the menu icon.

2. 2

   Tap Your Account > Manage Prime Membership.

3. 3

   Tap End Membership and Benefits.

4. 4

   Choose to end immediately or at the billing period end.

5. 5

   Confirm. Amazon will try multiple times to keep you — keep declining to proceed.

1. 1

   Go to amazon.com/gp/primecentral and sign in.

2. 2

   Click Manage Membership on the right side.

3. 3

   Click End Membership.

4. 4

   Amazon will present multiple screens trying to keep you — click through each one.

5. 5

   Choose End on [date] (end of billing period) or End Now.

6. 6

   Confirm. If you haven't used Prime benefits, you may be eligible for a full refund.

• Free two-day shipping ends (orders may take 5-8 business days).

• You lose access to Prime Video, Prime Music, Prime Reading, and Prime Gaming.

• If you paid annually and haven't used any benefits, Amazon may offer a full refund.

• If you've used some benefits, Amazon may offer a partial refund on annual plans.

• Your Amazon account, order history, and saved items are not affected.

Your Amazon account is completely separate from Prime membership. All your order history, wish lists, saved addresses, payment methods, and product reviews are permanently retained. Prime Video watch history and watchlist are saved in case you resubscribe. Cancelling Prime only removes the membership benefits — your Amazon account stays fully functional.