Cancel GuidesLast updated: June 2026

How to Cancel HBO Max (now Max) — Step-by-Step Guide (2026)

Pricing reminder

You're paying $9.99/month with ads, $16.99/month ad-free, or $20.99/month for the Ultimate tier with 4K and 4 streams.

Cancel on iPhone / iPad

  1. 1

    Open a Safari (not the Max app) and go to play.max.com.

  2. 2

    Sign in with the email tied to your Max subscription.

  3. 3

    Tap your profile icon in the top-right, then tap Settings.

  4. 4

    Tap Subscription, then Manage Subscription.

  5. 5

    Tap Cancel Subscription and confirm. If billed via Apple, you'll be redirected to iPhone Settings > Subscriptions instead.

  6. 6

    You keep Max access until the end of the current billing period.

Cancel on Android

  1. 1

    Open a browser and visit play.max.com.

  2. 2

    Sign in and open Settings from your profile menu.

  3. 3

    Tap Subscription > Manage Subscription > Cancel Subscription.

  4. 4

    If billed via Google Play, go to play.google.com/store/account/subscriptions instead and cancel there.

Cancel on Web (Desktop)

  1. 1

    Go to play.max.com and sign in.

  2. 2

    Click your profile icon (top-right) > Settings.

  3. 3

    Click Subscription > Manage Subscription > Cancel Subscription.

  4. 4

    Click through the confirmation prompts. You'll still have access until the next billing date.

What happens after cancellation

  • Max access continues until the end of your current billing period.

  • Your viewing history and watchlist remain attached to your account.

  • If you resubscribe later, all your saved data returns.

  • Downloaded titles on the mobile app are removed when access ends.

Will I lose my data, playlists, or history?

Warner Bros. Discovery retains your account, viewing history, and preferences indefinitely unless you specifically request deletion. If you resubscribe, everything is restored. Downloads are wiped from your devices the moment access ends.

Frequently Asked Questions

Q1Wait — is HBO Max the same as Max now?

Yes. HBO Max rebranded to Max in May 2023 when Warner Bros. Discovery merged it with Discovery+ content. As of 2025 the service was renamed back to HBO Max — same app, same logins. Use play.max.com for account management.

Q2Can I cancel Max if I subscribed through Amazon Prime Channels or Hulu?

No, not directly. If Max is a Prime Channel add-on, cancel via amazon.com/yourmemberships. If it's a Hulu add-on, manage it under hulu.com/account. Cancelling on play.max.com only works for direct Max subscriptions.

Q3Will I get a refund for unused Max time?

Max doesn't issue prorated refunds. Cancel just before your next billing date to keep as much usage as possible.

Q4Can I pause Max instead of cancelling?

Max doesn't offer an official pause feature. The closest equivalent is cancelling and resubscribing later — your account data persists, so you can pick up where you left off.

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