You're paying $14.99/month/host (Pro), $21.99/month/host (Business), or $26.99/month/host (Business Plus). Annual plans save ~17%.
Sign in at zoom.us with the account owner email.
In the sidebar, click Account Management > Billing.
Find your active plan and click Cancel Plan.
Choose Cancel at the end of the billing period or Cancel immediately.
Confirm. Existing meetings remain scheduled but become subject to free-plan limits at period end.
If you bought Zoom Pro via the Zoom iOS app, open Settings > your name > Subscriptions.
Tap Zoom Pro.
Tap Cancel Subscription and confirm.
Your account converts to the Free Basic plan at the end of the billing period.
Meetings on the free plan are capped at 40 minutes for 3+ participants.
Recorded meetings stored on Zoom Cloud are deleted after 30 days unless you download them.
Cloud Recording storage drops to 0 — local recording on your computer still works.
Webinar add-ons, large meeting capacity, and cloud transcription end immediately.
Zoom Cloud Recordings are kept for 30 days after subscription downgrade, then auto-deleted. Download anything you want to keep before that window closes. Account settings, scheduled meetings, contacts, and chat history remain on the free plan.
Sign in at zoom.us > click Recordings in the sidebar > select all recordings and click Download. Each video is a separate MP4 file. Do this before your subscription end date — you have 30 days after that, but it's safer to do it ahead.
Yes, but they're subject to free-plan limits: 40-minute cap for meetings with 3+ participants, 100 max attendees. 1:1 meetings have no time limit on the free plan.
Zoom does not issue prorated refunds for cancellations mid-cycle. Your only option is to cancel at the end of the billing period or contact Zoom Sales for special-case refund requests.
Google Meet (60 min cap on free, 1 hour for 2-person), Microsoft Teams (60 min cap on free), or Jitsi Meet (unlimited, fully open-source, jitsi.org). FaceTime works for Apple-only groups up to 32 people, no time limit.
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